Voice
A real phone system that lives in your workspace.
Buy a number, set up the IVR, route to the right person or department, and pick up on any device. Calls and SMS attach to the right contact in CRM. WhatsApp business calling and voice-AI agents land in the same console.
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Adaeze O.
Stark Industries · 03:48 ago
One console for the whole phone stack.
- Phone numbers
- Buy or port Nigerian, US, UK, and 50+ countries via Twilio.
- WhatsApp calling
- Take and make WhatsApp voice calls from the same console.
- Ring groups
- Route inbound calls to teams. Round-robin, simultaneous, or hunt.
- Call recording
- Every call recorded by default. Encrypted, region-pinned storage.
- Live monitoring
- Supervisors listen in, whisper to the agent, or barge into the call.
- IVR builder
- Press-1 menus, business-hours routing, callback queues.
- CRM-linked
- Calls auto-attach to the customer record. See history before you pick up.
- AI transcription
- Every call transcribed and summarised. Search by what was said.
Tied to the rest of Ughoron
Calls land on the contact, not in a vacuum.
Every inbound call resolves to the CRM contact. Every outbound call logs against the right deal. SMS threads stay attached. Voicemail transcripts land in Workspace. The whole conversation history is one click away when the customer rings back.
Voice pricing
Pay for voice, not the whole suite.
Free trial number for the first 14 days.
Billing
per agent / month + Twilio usage at cost
Solo
Free
1 agent · 14-day trial number
Founders who answer the phone themselves.
- ✓1 agent seat
- ✓1 trial number
- ✓Call recording (7 days)
- ✓Web softphone
- ✓Basic IVR
Most picked
Team
₦8,500
per agent / month
Sales and support teams.
- ✓Unlimited agents
- ✓Phone + WhatsApp calls
- ✓Ring groups + IVR builder
- ✓Live monitoring + barge
- ✓AI transcription + summaries
- ✓CRM auto-attach
Call centre
Custom
per workspace
Outsourced call centres + BPOs.
- ✓Predictive dialer
- ✓Wallboard + supervisor view
- ✓Quality scoring
- ✓Workforce management
- ✓Compliance recording
- ✓Dedicated success manager
Bundle Voice with the rest of Ughoron Cloud — save 30% on every app.
See all-apps pricing →Bring your business line into Ughoron.
Port a number, buy a new one, or hook up a SIP trunk. Same console.